Frequently Asked Questions
Get quick answers about our restoration services in Vancouver.
1. What should I do immediately after a flood in my Vancouver home?
Shut off electricity if safe, and call ProServ Restoration for emergency flood response within the hour.
2. Are flood restoration services in Vancouver covered by insurance?
Many home insurance policies in Vancouver cover flood damage — our team works directly with most major insurers.
3. How long does flood damage restoration take in the Vancouver area?
It depends on the extent, but most jobs in Greater Vancouver are completed within 3–7 days.
4. Do you offer emergency water damage cleanup in Vancouver?
Yes, our team is on-call 24/7 across all Vancouver neighbourhoods for water damage emergencies.
5. How quickly can you respond to a water emergency in Kitsilano?
We dispatch immediately and can be on-site in Kitsilano in under an hour.
6. Is sewage cleanup safe to do without a professional in Vancouver?
No — sewage contains harmful pathogens. Always contact a certified cleanup specialist like ProServ.
7. What types of biohazard cleanup do you offer in Vancouver?
We handle trauma scenes, unattended deaths, hoarding situations, and hazardous material cleanup with full discretion.
8. Do you provide asbestos removal services?
Yes, we offer certified asbestos testing and removal across Vancouver.
9. How do you remove smoke odor from homes in Vancouver?
We use HEPA air scrubbers, ozone treatments, and thermal fogging for deep odor removal.
